Shipping Policy

Last Updated: August 27, 2026

Thank you for shopping with Little Red Ribbon Hood! We want your ribbon to arrive safely and as quickly as possible. Please review the information below regarding order processing, shipping rates, delivery, and international orders.

Where We Ship

Little Red Ribbon Hood currently ships to:

• United States

• Canada

• Mexico

At this time, we do not ship to destinations outside of North America.

Processing Times

Orders are processed and prepared for shipment as quickly as possible. Processing time is separate from the shipping carrier's estimated transit time.

During holidays, sales, new releases, or periods of unusually high order volume, processing may take a little longer.

If you need an order by a specific date, we recommend choosing an expedited shipping option when available and contacting us before ordering if timing is critical.

Shipping Rates

Shipping charges are calculated at checkout based on factors such as the weight of your order, destination, package size, and the shipping service selected.

Because ribbon orders can vary considerably in size—from a single 5-yard purchase to large wholesale orders—shipping costs will vary accordingly.

Little Red Ribbon Hood does not currently offer automatic free shipping based on order total.

U.S. Shipping

Available USPS shipping services may include:

USPS Ground Advantage
An economical option for orders that are not time-sensitive.

USPS Priority Mail
A faster shipping option that may also be appropriate for larger orders.

USPS Priority Mail Express
Our fastest available USPS option for customers who need their order as quickly as possible.

Available services and rates are determined at checkout based on the order and destination.

Shipping to Canada & Mexico

We currently offer shipping to Canada and Mexico.

Depending on the size and weight of the order, available USPS international services may include:

• First-Class Package International

• Priority Mail International

• Priority Mail Express International

Not every service will be available for every order. For example, larger or heavier orders may exceed the requirements for First-Class Package International and will be offered an eligible Priority Mail service instead.

Customs, Duties & Import Fees

Orders shipped outside the United States may be subject to customs duties, taxes, brokerage charges, or other import fees imposed by the destination country.

Customers are responsible for any customs duties, taxes, or import fees associated with their order. These charges are not included in the product price or shipping amount paid to Little Red Ribbon Hood.

We are not responsible for delays caused by customs processing.

Delivery Estimates

Shipping and delivery estimates provided at checkout are estimates only and are not guaranteed by Little Red Ribbon Hood.

Once an order has been accepted by the shipping carrier, transit times and delivery are outside of our direct control.

Selecting an expedited shipping service reduces expected transit time but does not change our normal order-processing requirements unless otherwise arranged.

Shipping Addresses

Please make sure your shipping address is complete and correct before submitting your order.

If you notice an error after placing an order, contact us as soon as possible. We will make reasonable efforts to correct the address before shipment, but we cannot guarantee changes once an order has been processed or transferred to the carrier.

Little Red Ribbon Hood is not responsible for delivery problems resulting from an incorrect or incomplete address provided by the customer.

Tracking

When tracking information is available, it will be provided after your order has shipped.

Please allow time for the carrier's tracking system to update after receiving your shipping notification.

Lost, Delayed or Damaged Packages

If your tracking shows unusual delays or your package appears to be lost, please contact us so we can help determine the appropriate next steps.

If your order arrives damaged or there is another issue with the contents of your shipment, please contact Little Red Ribbon Hood within 7 days of receiving your order.

Please retain the product and packaging and provide photographs when requested, as they may be necessary to document shipping damage or resolve a carrier claim.

Returned or Undeliverable Packages

If a package is returned to Little Red Ribbon Hood because of an incorrect or incomplete address, refusal of delivery, or another circumstance outside our control, the customer may be responsible for additional shipping charges if the order needs to be shipped again.

Any refund issued for a voluntarily refused or undeliverable order may exclude the original shipping charges and other nonrecoverable shipping costs, subject to applicable law.

Shipping Overcharges

Because shipping rates are calculated based on the information available at checkout, the amount collected may occasionally be higher than the actual cost of shipping the completed package.

When there is a significant shipping overcharge, Little Red Ribbon Hood may refund a portion of the shipping charge at our discretion.

Questions?

If you have questions about shipping, need an order by a particular date, or have concerns about an order that has already shipped, please contact Little Red Ribbon Hood through the Contact page on our website.

Return & Refund Policy

We want you to love your ribbon! If there is an issue with your order, please contact Little Red Ribbon Hood within 7 days of receiving your order so we have an opportunity to make it right.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please notify us within 7 days of delivery.

When contacting us, please include your order number, a description of the issue, and photos when applicable. We will review the issue and work with you on an appropriate resolution, which may include a replacement or refund.

Issues reported more than 7 days after delivery are not eligible for a return, replacement, or refund.

Returns for Other Reasons

If there is nothing wrong with your order but you would like to return an item, please contact us within 7 days of receiving your order to request a return.

Returned merchandise must be unused and in its original condition. Returns must be approved before being sent back.

For returns that are not the result of an error by Little Red Ribbon Hood:

• Original shipping charges are non-refundable.

• The customer is responsible for return shipping costs.

• Refunds will be issued for the eligible merchandise only after the returned items have been received and inspected.

We recommend using a trackable shipping method when returning merchandise. Little Red Ribbon Hood is not responsible for return packages that are lost in transit.

Cut or Altered Ribbon

Ribbon that has been cut, altered, used, glued, sewn, or otherwise modified after delivery cannot be returned.

Please inspect your ribbon before cutting or using it and contact us within the 7-day period if you discover a problem.

Refunds

Approved refunds will be issued to the original payment method. Please allow additional time for your bank or payment provider to process the refund after it has been issued.

Shipping charges are not refundable on voluntary returns. If a return is necessary because of an error on our part or an eligible damaged/defective item, Little Red Ribbon Hood will determine the appropriate resolution and any applicable shipping reimbursement.

Final Sale Items

Items specifically marked Final Sale are not eligible for return or refund unless they arrive damaged, defective, or incorrect.

Questions or Problems With Your Order

If something isn't right, please don't hesitate to contact us. We just ask that you reach out within 7 days of receiving your order so we can address the issue promptly.