Last Updated: August 27, 2026

Little Red Ribbon Hood respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect when you visit our website, make a purchase, create an account, apply for wholesale access, subscribe to our emails, or otherwise interact with us.

Information We Collect

We may collect information that you provide directly to us, including:

• Your name

• Email address

• Mailing and billing address

• Phone number, when provided

• Account and membership information

• Order and purchase information

• Information submitted through our Wholesale Application

• Information submitted through contact forms

• Email subscription preferences

• Communications you send to us regarding orders, products, or other questions

When you make a purchase, payment information is processed through the payment services available through our website. Little Red Ribbon Hood does not directly store your complete credit or debit card information.

How We Use Your Information

We may use your information to:

• Process, fulfill, and ship your orders

• Communicate with you regarding an order

• Provide customer service

• Create and manage customer accounts

• Review wholesale applications

• Assign and manage approved wholesale customer access and pricing

• Respond to questions or messages

• Send marketing emails or promotional information when you have chosen to receive them

• Maintain and improve our website and shopping experience

• Prevent fraud, misuse, or other unauthorized activity

• Comply with applicable legal, tax, accounting, or regulatory requirements

Member Accounts and Wholesale Customers

Customers may make regular retail purchases as a guest where guest checkout is available.

However, customers requesting wholesale access must create a member account. If your wholesale application is approved, your wholesale customer status is associated with that member account. You must be logged into the approved account for applicable wholesale pricing and benefits to be available.

Information submitted as part of a wholesale application may be used to evaluate the application, contact the applicant, and administer wholesale access.

Email Marketing

If you choose to subscribe to our mailing list, we may send you emails about new products, promotions, sales, restocks, and other Little Red Ribbon Hood news.

You may unsubscribe from marketing emails at any time by using the unsubscribe option provided in the email.

Unsubscribing from marketing emails does not prevent us from sending necessary transactional communications, such as order confirmations, shipping information, or messages concerning an order you have placed.

Cookies and Website Information

Our website may use cookies and similar technologies to help the site function properly, remember preferences, understand how visitors use the site, and improve the shopping experience.

These technologies may collect information such as browser type, device information, pages visited, referring pages, and general website activity.

Some cookies are necessary for features such as shopping carts, customer accounts, security, and checkout. Other cookies may be used for analytics or marketing purposes.

Depending on your location and the options available through our website, you may be able to manage certain cookie preferences through your browser or the site's cookie settings.

Service Providers

Little Red Ribbon Hood uses third-party services to operate our website and business. These providers may process personal information when necessary to provide their services.

This may include services used for:

• Website hosting and e-commerce

• Payment processing

• Order processing and fulfillment

• Shipping

• Email and customer communications

• Website analytics

• Fraud prevention and security

Our website is hosted through Wix, which provides the online platform that allows us to offer our products and services.

Third-party providers may have their own privacy policies governing how they process information.

How We Share Your Information

We do not sell your personal information.

We may share information with service providers when necessary to operate our business, process payments, fulfill orders, ship purchases, maintain our website, communicate with customers, or provide other business services.

We may also disclose information when required by law or when reasonably necessary to protect the rights, property, security, or safety of Little Red Ribbon Hood, our customers, or others.

Protecting Your Information

We take reasonable steps to protect the personal information entrusted to us. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Customers are responsible for keeping their account login information confidential and should contact us if they believe their account has been accessed without authorization.

How Long We Keep Information

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, enforce agreements, and satisfy applicable legal, accounting, or regulatory requirements.

Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information.

You may contact us to request information about personal information we maintain about you or to request that eligible information be corrected or deleted, subject to any information we are required or permitted to retain for legitimate business or legal purposes.

You can also update certain account information through your member account when those options are available.

Children's Privacy

Little Red Ribbon Hood's website and products are not specifically directed toward children, and we do not knowingly collect personal information directly from children in violation of applicable law.

Links to Other Websites

Our website may contain links to third-party websites or services. Little Red Ribbon Hood is not responsible for the privacy practices, content, or security of websites operated by third parties.

We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised Last Updated date.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact Little Red Ribbon Hood through the Contact page on our website.